Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Involves standing for at least two consecutive hours.
Physical Demands: This position involves constant moving, talking, hearing, reaching, and standing. Reasoning Ability: Self-starter, able to work independently and as part of a team and must have good time management skills. Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. No experience is required.Ĭommunication Skills: Excellent written and verbal communication skills. Adhere to Asset Protection and inventory control and compliance proceduresįamiliarize self of each brand’s product knowledgeĮducation/Experience: No specific educational accomplishments are necessary.Collaborate with peers and managers to coordinate merchandise movement needs with other tasks.Execute merchandising and reverse logistics tasks timely and accurately to include placement of merchandise to standards, movement of fixtures and merchandise, stockroom maintenance and organization when applicable replenishment to the sales floor.Deliver a clean, neat, and easy-to-shop store environment maintain sales floor and fitting room recovery standards.Invite customers to come back and thank them by name whenever possible.Suggest additional merchandise to compliment customer selection.Determine customer needs based on personal features and other customer preference related factors.Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own.Service the customer in a helpful and friendly manner including POS transactions, credit and Loyalty program enrollment, and helping them to find what they are looking for.Provide an exceptional customer shopping experience by ensuring the customer are always the #1 priority.The Market Macy’s Customer Experience Associate is also responsible for unpacking new merchandise when delivered and replenishing merchandise as needed. The Market Macy’s Customer Service Associate is responsible for helping each brand adapt to the new shopping landscape by providing outstanding customer service, creating an exceptional shopping experience, completing POS transactions, and delivering a clean, neat, and easy to shop environment.
This unique retail offering will feature pop-up markets in select Macy’s stores. The Market Macy’s is a new and exciting opportunity that merges outside brands with Macy’s stores.
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